Shipping policy

Shipping Policy

Effective Date: 03/07/2026

Thank you for shopping with [HaloKart]. We are committed to delivering your orders safely and as quickly as possible. This Shipping Policy explains how we process, ship, and deliver your purchases.

1. Order Processing

All orders are processed within [1–3 Business Days] after payment confirmation.

Orders are processed on business days only (Monday to Friday, excluding public holidays).
Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.

During peak shopping seasons, promotional events, or unforeseen circumstances, processing times may be slightly longer.

2. Shipping Methods

We partner with trusted courier and logistics providers to ensure secure and timely delivery.

Available shipping methods may include:

Standard Shipping
Express Shipping (where available)

Shipping options may vary depending on your delivery location.

3. Delivery Timeframes

Estimated delivery times are as follows:

Metro Cities: 3–7 Business Days
Other Cities & Towns: 5–10 Business Days
Remote Areas: 7–12 Business Days

Please note that these are estimated delivery times and may vary depending on courier operations, weather conditions, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges will be calculated and displayed during checkout.

Standard Shipping: Free Shipping
Express Shipping (if available): ₹99 Flat Rate
Free Shipping: Available on eligible orders above ₹999

Any applicable shipping charges will be clearly shown before you complete your purchase.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS containing:

Your tracking number
Courier partner details
A tracking link (where available)

You can use this information to monitor your shipment until it is delivered.

6. Delivery Delays

While we make every effort to deliver your order within the estimated timeframe, delays may occur due to factors beyond our control, including:

Severe weather conditions
Natural disasters
Public holidays
High order volumes
Courier service disruptions
Incorrect or incomplete shipping information provided by the customer

If your order is significantly delayed, please contact our customer support team, and we will do our best to assist you.

7. Incorrect Shipping Information

Please ensure that your shipping address, contact number, and other delivery details are accurate before placing your order.

[HaloKart] is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error after placing your order, please contact us immediately. We will make every effort to update your information before the order is dispatched.

8. Failed Delivery Attempts

If a delivery attempt is unsuccessful due to customer unavailability or an incorrect address, the courier may attempt redelivery or return the package to us.

Additional shipping charges may apply for re-shipment where applicable.

At this time, [HaloKart] ships only within India. We do not currently offer international shipping.